On Spotify
Manuel Moreale’s experience with Spotify feels akin to my experience with lots of products (hence, my edits to generalize his statement):
I’ve been a user for I don’t even remember how long...And over these years I don’t think they added a single feature I find useful. And yet they keep adding all these bizarre new things that I’m always left wondering if I’m a very odd user and other people’s use of [it] is so much different than mine. Like who [does X on a product born to do Y]? Why is a [genre A] app getting into [genre B]? And why does the desktop app need to be restarted every other day?