Accessibility preference settings, information architecture, and internalized ableism

Just because someone is not using your service does not mean they want to.

The other side of this coin is true too, I think: just because someone is using your service doesn’t mean they want to.

Also love this framing:

Customization lives at the heart of accessibility.

Telling someone to make something “accessible” might sound like a task. Telling them to make it “customizable” sounds fun.

Is the Trojan horse for accessibility customization?